Has Franchise Training Failed Your Customers and Franchisees?

[Bob Brogan]

The traditional franchise training model has not evolved in 20 years and its event-focused “drink from the fire hose” immersion programs do not support continuous learning. Has this traditional model failed the customer, franchisee and ultimately the franchisor? My point of view can be read at: http://bit.ly/19MAEG.

Please discuss and comment on this question.