Human_Capital: #humancapital TalentKeepers & AT&T Case Study: Wow the Customer! Deliver an Extraordinary Customer Service Experien... http://ow.ly/15XV1o
Speakers - Richard J. Robinson, Executive Director of Human Resources, AT&T and Christopher P. Mulligan, Chief Executive Officer for TalentKeepers
What does engagement look like?
You know that you have engaged employees when you can see changed behaviors, positive customer satisfaction surveys and vivid, clear and isolated examples of someone engaged. You can also monitor engagement by [...]
Speaker Kristen Weirick, North American Talent Recruiting Leader for Cargill formerly the Director of Talent Acquisition, Global Human Resources for Whirlpool Corporation.
Kristen starts with the realities of today’s workforce - unemployment rate is very high and will lag even as the economy improves. The workforce is changing and always will. It’s becoming more virtual and [...]
Speaker: Polly Pearson, Vice President of Employment Brand and Strategy Engagement, EMC Corp.
A brand is a relationship, like the one you have with a friend. Think of your best friend… Do you notice when they lose or gain ten pounds? Do you remember the last time they made you mad? Did you forgive them? You [...]
A group to discuss talent management issues in San Francisco, California. The group is originally focused on a continuing discussion of the Innovation Tour event - Unite or Ignite - Managing a Blended Workforce